CRITERIA FOR CHOOSING A NEW SUPPLIER

Flexibility: Agile and dynamic

  • Understands your business and work practices
  • Adjusts services as your needs change
  • Responds quickly to unexpected incidents
  • Capacity to provide specialised cleaning services as required

Responsive: Customer-Centric

  • Focus on customer experience
  • Responds to queries and issues quickly and efficiently
  • Conducts regular reviews and implements 360degree feedback to enhance service delivery
  • Tailors service plans to meet customers' needs and budget

Invests in Staff: Professional Motivated Staff

  • Consistent staff - site specific training
  • Training updates in line with industry
  • Regular health and safety and risk assessment reviews and updates
  • Staff appropriately remunerated and motivated
  • Adequate insurances

Innovation and Technology: Improved Service Delivery

  • Digitising task lists and scheduling
  • Real-time data and monitoring of staff check-in/check-out
  • Added safety & hygiene monitoring
  • Streamlines administration and reporting capability
  • Greater transparency
CHOOSING A NEW SUPPLIER
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Book a free consultation with our team and see how White Spot Group can support your cleaning and facility goals.

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Request a Fixed-Price Proposal for Your Site

We assess your building during the hours it is actually serviced, document fixture counts and floor areas, and return a task-by-task scope with a fixed price, quoted excluding GST with GST shown separately at 15%. If you are changing providers, we manage the Part 6A transfer under the Employment Relations Act 2000, so your existing team retains its terms and continuity of service.

Auckland, Wellington, Christchurch, Hamilton, Queenstown and Dunedin. Call 0800 107 017.

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FAQs

Frequently Asked Questions

Find clear answers to the questions clients most often ask before engaging White Spot Group, including service coverage, mobilisation, reporting, and quality assurance.

Still have questions?
If you are comparing providers or need clarity on scopes, scheduling, or compliance documentation, our team can walk you through the right approach for your site.
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How do you reduce water use on site?
Does using greener products mean a lower standard of clean?
Are your products certified under Environmental Choice New Zealand?
How does cleaning affect our carbon footprint?
Can you give us waste and recycling data for our sustainability reporting?
What cleaning products do you use, and are they safe for our staff?