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Corporate Social Responsibility

Committed to People, Safety, Sustainability & Ethical Service Delivery

At White Spot Group, our Corporate Social Responsibility commitment reflects the way we operate every day with integrity, accountability, and care for the communities and environments we serve. Working to a management system built to ISO 9001, ISO 14001 and ISO 45001, we integrate responsible practices across our operations to ensure our services support not only our clients, but also our people, the environment, and the broader community.

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Two workers wearing hard hats and reflective vests cleaning a warehouse floor with large mops.
company overview

Built for Scale.
Held to a Higher Standard.

500
+

Trained cleaning professionals
across New Zealand and Australia

10
+

Years operating in regulated industries

3000
+

Client sites across New Zealand
and Australia

96
%

Staff retention rate
over 12 months

Responsible Partner, Trusted Standards

How We Approach Corporate Social Responsibility

Corporate social responsibility, for a cleaning company, mostly comes down to how you treat the people doing the cleaning. We are trusted to look after workplaces, schools, medical centres and public spaces across New Zealand, usually after everyone else has gone home. That means our standards for fairness, safety and transparency have to hold up without anyone watching.

Our approach covers how we employ and support our people, how we manage environmental impact, how we choose suppliers, and how we show up in the communities where we operate. All of it is built into our management system rather than bolted on.

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Worker in high-visibility jacket and helmet operating a floor cleaning machine in a large warehouse with tall shelves stocked with boxes.
Aligning with Client ESG and Governance

Turning CSR into Measurable Outcomes for Clients

New Zealand buyers are increasingly asked to show more than price. Government agencies and councils procuring under the Government Procurement Rules must weigh broader outcomes: employment, skills, environmental impact, and support for Māori and Pasifika businesses. Those obligations flow down to the contractors they appoint.

White Spot Group is built to help you answer that. You get transparent reporting on safety and quality performance, documented employment practices, responsible procurement, and evidence you can put straight into a tender response or an annual report. Choosing a cleaning contractor should strengthen your compliance position, not create work for you.

Our People

Real Pathways Into Work

Commercial cleaning is one of the first jobs many people take in New Zealand: new migrants, former refugees, parents returning to work, and people starting out after study. We treat that as a responsibility, not a labour supply. Our people are employed directly, paid correctly under the Employment Relations Act 2000 and the Holidays Act 2003, and given the training and language support they need to do the work safely.

Direct employment with written agreements, correct entitlements and KiwiSaver, not contracting arrangements designed to shift risk onto the cleaner.

Induction and health and safety training delivered in plain language, with interpretation where a team needs it. Safety information nobody understands is not safety information.

Progression into supervisory and site management roles, with recognised cleaning qualifications available to people who want them.

Part 6A transfers handled properly, so cleaners who come to us when a contract changes hands keep their terms and their continuity of service.

Cleaning is often invisible work, done after hours by people who rarely meet the client. Our supervisors know every cleaner on their sites by name. That is not a slogan. It is how standards stay up, and how we notice when someone needs support.

In the Community

Supporting the Places We Work In

We work in New Zealand buildings, in New Zealand communities, and we look for practical ways to contribute where our teams actually live: local hiring, partnering with organisations that help people into work, and supporting initiatives in the regions we service. We would rather do a few things properly than list sponsorships we have no real involvement in.

our difference

Built on Compliance, Powered by Systems, and Measured by Results

Our integrated approach allows clients to meet compliance standards, reduce operational risks, and gain full visibility across every location we service.

Powered By Smart Systems
Our operations are powered by smart systems that deliver real-time visibility, consistent service and full compliance.

Professional teams are supported by real-time tracking, cloud-based reporting, and integrated CRM tools ensuring every site is managed with precision, every task is accountable, and every client stays informed.
0
mil
SQM Cleaned
From offices to medical centres, our teams maintain sites at scale.
0
+
Buildings Cleaned
Over 3,000 buildings cleaned group-wide across Australia and New Zealand.
0
Ratings Attained
Top-rated by clients who value clean spaces and no compromise.
0
%
Client Satisfaction
Our long-term partnerships speak volumes about our service quality.
Registered
Our Certifications
SCI QUAL International logo with a stylized checkmark integrated with a curved line and the text SCI QUAL INTERNATIONAL underneath.Green International Scientific Quality Certification logo with a stylized check mark and film strip.SCI Qual International logo with a stylized red filmstrip forming a checkmark and the tagline 'To mark a quality for life.'
Proudly supporting
Logo of The Wisdom Tree International Foundation featuring a stylized tree with deep roots inside a circular frame.
Man in a light blue shirt with White Group logo standing confidently with arms crossed in a warehouse environment.

Request a Fixed-Price Proposal for Your Site

We assess your building during the hours it is actually serviced, document fixture counts and floor areas, and return a task-by-task scope with a fixed price, quoted excluding GST with GST shown separately at 15%. If you are changing providers, we manage the Part 6A transfer under the Employment Relations Act 2000, so your existing team retains its terms and continuity of service.

Auckland, Wellington, Christchurch, Hamilton, Queenstown and Dunedin. Call 0800 107 017.

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FAQs

Frequently Asked Questions

Find clear answers to the questions clients most often ask before engaging White Spot Group, including service coverage, mobilisation, reporting, and quality assurance.

Still have questions?
If you are comparing providers or need clarity on scopes, scheduling, or compliance documentation, our team can walk you through the right approach for your site.
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How do you reduce water use on site?

Microfibre systems use a fraction of the water of traditional mop-and-bucket methods and are changed between zones rather than rinsed and reused, which cuts both water use and cross-contamination. Machine scrubbers are dosed to the floor area rather than filled by habit. External washing is scheduled with the weather and to the trade waste rules of the local council, so runoff is managed rather than sent to a stormwater drain.

Does using greener products mean a lower standard of clean?

No, and if it did we would not use them. Environmentally preferable products have improved enormously, and for the great majority of commercial cleaning tasks floors, glass, general surfaces, washrooms they perform as well as conventional chemicals when they are dosed correctly and given the right dwell time.

The difference usually comes down to technique rather than chemistry. Most complaints about green products trace back to under-dosing or rushing the job, not the product itself. That is a training and supervision issue, and it is ours to manage.

Are your products certified under Environmental Choice New Zealand?

Environmental Choice New Zealand is the country's official ecolabel and the certification most New Zealand procurement teams look for when they assess cleaning suppliers.

We will confirm in writing which of the products proposed for your site carry Environmental Choice New Zealand certification, and supply the certificates, as part of any quote or tender response. Where a product we recommend is not certified, we will tell you why it is being used rather than leave it unstated.

How does cleaning affect our carbon footprint?

Less than most people assume, but not nothing, and the levers are practical. We buy concentrates rather than pre-diluted product, so we are not freighting water around the country. We plan routes and rosters to cut unnecessary travel between sites. We maintain equipment so it runs efficiently and lasts, instead of replacing it early.

With New Zealand's 2050 net-zero target legislated under the Climate Change Response (Zero Carbon) Amendment Act 2019, more clients are asking their suppliers to account for this. We would rather show you the specific choices we make than quote you a headline number.

Can you give us waste and recycling data for our sustainability reporting?

Yes. Where we manage your waste stream we separate at source and report on what is diverted from landfill, which supports council waste minimisation targets under the Waste Minimisation Act 2008 and gives you numbers you can put into your own reporting.

What is achievable depends on what your council and waste operator actually collect in your area kerbside and commercial recycling differ markedly between Auckland, Wellington and the smaller centres. We will tell you honestly what is divertible at your site rather than promise a rate we cannot hit.

What cleaning products do you use, and are they safe for our staff?

We use low-toxicity, environmentally preferable products wherever the site allows, dosed through controlled dilution systems so the concentration is right every time and nothing is over-poured. Safety data sheets for every chemical on your site are held on file and available to you on request, as required under the Health and Safety at Work Act 2015.

Where a site needs a stronger product for genuine hygiene reasons a medical practice, an early learning centre, a commercial kitchen hygiene wins. We will not compromise infection control to make an environmental claim look better.

We make the visible invisible - Just Cleaned it.
Freephone
0800 107 017
Auckland Office
U402, Level 4, 125 Queen Street, Auckland CBD, Auckland 1010
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Services
Commercial & CorporateIntegrated Facility ServicesIndustrial & ManufacturingHealthcare & Medical CentreECE & School CleaningHotels, Hospitality & Leisure Retail CleaningEvent & Venue CleaningBody Corporate & Residential CleaningGym & Fitness Facility CleaningGrounds & Garden MaintenanceHygiene & Consumable SupplyMinor Repairs and MaintenanceEnd of Build & Construction CleaningCarpet & Hard Floor RestorationDeep Cleaning & DisinfectionBin Management & Waste RemovalSpecialist & High Pressure Services
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Corporate Offices & CommercialTransport, Ports & LogisticsEducation & Early LearningIndustrial & BuildingFitness & LifestyleRetail & HospitalityHealthcare & Aged Residential CareInfrastructure & Data CentreBody Corporate & BuildingEvents & Venue Cleaning
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