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Sustainability in Action

Sustainable Commercial Cleaning in New Zealand

White Spot Group manages its environmental impact under an environmental management system built to ISO 14001. That covers the products we select, the water and energy we use, and how waste is separated and diverted on every site we service in New Zealand. Each objective below is measured and reported, so you can use our data in your own sustainability reporting.

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Person wearing gloves handling a sanitary disposal bin with Whiteley cleaning products nearby.
company overview

Built for Scale.
Held to a Higher Standard.

500
+

Trained cleaning professionals
across New Zealand and Australia

10
+

Years operating in regulated industries

3000
+

Client sites across New Zealand
and Australia

96
%

Staff retention rate
over 12 months

Our Responsibility, Our Future

Our Commitment to Sustainable Cleaning

Sustainability is not a side initiative here. It is built into how we clean, maintain and protect every site we look after. New Zealand has legislated a net-zero target for 2050 under the Climate Change Response (Zero Carbon) Amendment Act 2019, and the organisations we service are increasingly asked to show what their supply chain is doing about it. We take that seriously, because a cleaning contractor turns up at your building every day and the choices we make there are yours to account for.

From the products we select to how we train our people and run our operations, we focus on practical, measurable actions rather than green claims. Our teams work to written standards and procedures, and we report against them, so every contract can show real progress rather than intent.

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A black cleaning cart with a mop, a trash bag, a caution wet floor sign, and a blue bucket inside a modern wooden grid room.
Illustration of three certification badges surrounding a central blue circle with abstract dots; badges for ISO 14001 in green, AS/NZS 4801 in red, and ISO 9001 in blue, each marked certified.
Why Accreditation Matters

Structured Environmental Management

Our Environmental Management System (EMS) is established, documented, implemented and continually improved in line with AS/NZS ISO 14001:2015. It provides the framework we use to identify and manage environmental risks, set measurable objectives, and ensure that our cleaning and facility services minimise impact across every site we look after.

The EMS forms part of White Spot Group’s integrated management system, working alongside our quality and safety management systems built to ISO 9001 and ISO 45001. This integrated approach gives clients the assurance that environmental performance, service quality and workplace health and safety are managed under consistent, auditable standards across all contracts.

For transparency we publish key information about our management system on this page: the ISO 14001, ISO 9001 and ISO 45001 standards it is built to, what each covers, and our internal audit schedule. That way the standards behind our processes are clear for internal governance and procurement review.

Empowering People, Protecting Sites

What Sustainability Means at White Spot Group

For White Spot Group, sustainability is about balance: protecting the environment, caring for people, and maintaining reliable performance for our clients. Our approach includes:

Environmentally responsible methods

Low-toxicity, environmentally preferable products, controlled dilution so chemical is not wasted down a drain, and optimised water and energy use. Waste is separated on site and diverted where local services allow, supporting council waste minimisation targets under the Waste Minimisation Act 2008. Where Environmental Choice New Zealand certified products are specified for your site, we supply the certificates with the quote.

Health and safety at the centre

Ensuring our sustainability choices support, rather than compromise, hygiene and safety standards in high risk environments such as healthcare, aged residential care, early learning, education and food related facilities.

Continuous improvement and compliance

Aligning with New Zealand standards and client policies, monitoring performance against measurable targets, and using audit data and client feedback to refine our practices over time.

Clear Goals, Measurable Outcomes

Our Environmental Objectives

Our strategy is grounded in action. From pollution prevention to staff training, each objective is measured, reported and reviewed so improvement is evidenced rather than claimed.

Prevent & Mitigate Pollution

Processes that safeguard air, land and waterways, consistent with obligations under the Resource Management Act 1991 and the trade waste bylaws of the councils we operate in.

Integrated Management

Embed sustainability into company-wide planning and decision-making.

Certified Environmental Management

Operate an environmental management system built to ISO 14001:2015, with internal audits, corrective actions tracked to close-out, and management review.

Community, People and Place

Supporting the Communities Where We Work

Sustainability at White Spot Group extends beyond environmental performance. We are committed to creating positive social impact in the communities we serve, including local employment opportunities and responsible procurement. By partnering with community organisations and supporting local initiatives, we help our clients meet their social value objectives while building safer, more inclusive workplaces across New Zealand.

Lower-Impact Operations

Concentrates instead of pre-diluted product, so we freight less water around the country. Route and roster planning that cuts unnecessary travel between sites. Equipment maintained so it runs efficiently rather than replaced early. Small operational choices, made consistently, across every contract.

Local Jobs and Training

We recruit locally in every region we service and invest in training and recognised qualifications, supporting stable employment and long-term careers in cleaning and facility services rather than churn.

Responsible Procurement

We work with social enterprises and ethical suppliers where we can, and align purchasing with the broader outcomes New Zealand agencies and councils are required to weigh under the Government Procurement Rules which flow down to the contractors they appoint.

Four warehouse workers in safety vests and helmets standing in an industrial storage area with pallets and shelves.
Man in a light blue shirt with White Group logo standing confidently with arms crossed in a warehouse environment.

Request a Fixed-Price Proposal for Your Site

We assess your building during the hours it is actually serviced, document fixture counts and floor areas, and return a task-by-task scope with a fixed price, quoted excluding GST with GST shown separately at 15%. If you are changing providers, we manage the Part 6A transfer under the Employment Relations Act 2000, so your existing team retains its terms and continuity of service.

Auckland, Wellington, Christchurch, Hamilton, Queenstown and Dunedin. Call 0800 107 017.

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FAQs

Frequently Asked Questions

Find clear answers to the questions clients most often ask before engaging White Spot Group, including service coverage, mobilisation, reporting, and quality assurance.

Still have questions?
If you are comparing providers or need clarity on scopes, scheduling, or compliance documentation, our team can walk you through the right approach for your site.
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How do you reduce water use on site?

Microfibre systems use a fraction of the water of traditional mop-and-bucket methods and are changed between zones rather than rinsed and reused, which cuts both water use and cross-contamination. Machine scrubbers are dosed to the floor area rather than filled by habit. External washing is scheduled with the weather and to the trade waste rules of the local council, so runoff is managed rather than sent to a stormwater drain.

Does using greener products mean a lower standard of clean?

No, and if it did we would not use them. Environmentally preferable products have improved enormously, and for the great majority of commercial cleaning tasks floors, glass, general surfaces, washrooms they perform as well as conventional chemicals when they are dosed correctly and given the right dwell time.

The difference usually comes down to technique rather than chemistry. Most complaints about green products trace back to under-dosing or rushing the job, not the product itself. That is a training and supervision issue, and it is ours to manage.

Are your products certified under Environmental Choice New Zealand?

Environmental Choice New Zealand is the country's official ecolabel and the certification most New Zealand procurement teams look for when they assess cleaning suppliers.

We will confirm in writing which of the products proposed for your site carry Environmental Choice New Zealand certification, and supply the certificates, as part of any quote or tender response. Where a product we recommend is not certified, we will tell you why it is being used rather than leave it unstated.

How does cleaning affect our carbon footprint?

Less than most people assume, but not nothing, and the levers are practical. We buy concentrates rather than pre-diluted product, so we are not freighting water around the country. We plan routes and rosters to cut unnecessary travel between sites. We maintain equipment so it runs efficiently and lasts, instead of replacing it early.

With New Zealand's 2050 net-zero target legislated under the Climate Change Response (Zero Carbon) Amendment Act 2019, more clients are asking their suppliers to account for this. We would rather show you the specific choices we make than quote you a headline number.

Can you give us waste and recycling data for our sustainability reporting?

Yes. Where we manage your waste stream we separate at source and report on what is diverted from landfill, which supports council waste minimisation targets under the Waste Minimisation Act 2008 and gives you numbers you can put into your own reporting.

What is achievable depends on what your council and waste operator actually collect in your area kerbside and commercial recycling differ markedly between Auckland, Wellington and the smaller centres. We will tell you honestly what is divertible at your site rather than promise a rate we cannot hit.

What cleaning products do you use, and are they safe for our staff?

We use low-toxicity, environmentally preferable products wherever the site allows, dosed through controlled dilution systems so the concentration is right every time and nothing is over-poured. Safety data sheets for every chemical on your site are held on file and available to you on request, as required under the Health and Safety at Work Act 2015.

Where a site needs a stronger product for genuine hygiene reasons a medical practice, an early learning centre, a commercial kitchen hygiene wins. We will not compromise infection control to make an environmental claim look better.

We make the visible invisible - Just Cleaned it.
Freephone
0800 107 017
Auckland Office
U402, Level 4, 125 Queen Street, Auckland CBD, Auckland 1010
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